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Return and Refund Policy
Last updated: July 18, 2020
Thank you for shopping at Puja Nayyar's Closet operated by Puja Nayyar's Closet.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy is maintained by the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Puja Nayyar's Closet, 75F, Bharat Nagar Mrt. New Friends colony.
Service refers to the Website.
Website refers to Puja Nayyar's Closet, accessible from https://pujanayyarscloset.com/
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order only if the Goods you received are damaged due to a fault in manufacturing.
The deadline for cancelling an Order is 24 Hours from the date and time on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement and picture of the packaging & damaged areas. You can inform us of your decision by:
By email: [email protected]
By visiting this page on our website: https://pujanayyarscloset.com/
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Damaged Goods information by email with pictures in the 24 Hours
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalised or stiched.
The supply of Goods is/are worn or tried by the purchaser.
The supply of Goods which according to their nature are not suitable to be returned.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
45 Flat No.1, Friends Colony East, New DelhiDelhi - 110065, India